About me
Hey there! My name is Morgan Martin. I work at Cisco as a User Experience *and* User Interface Designer. Before this, I was a part of a technology graduate program at an investment bank called Credit Suisse.
I've loved technology since I was a kid, but realized in adulthood I was most passionate about what it can do for humans, societies, and the world. I found user experience design during my first role right out of university and never looked back.
Beyond work, I enjoy creative outlets like photography & videography and love capturing moments in time for the people, couples, and families I work with.
I'm always looking for ways to connect with others, add value and impact, and empower others to be their best - so drop an email!
Experience
UX/UI Designer, Cisco
NOV 2018 - PRESENT
• Currently, I am an end-to-end designer creating and implementing user-centered solutions. My projects range from skills & career development, bespoke virtual events, employee & partner experience & tackling culture & change problems in a creative way.
• I led the design and development for a company-wide virtual event platform that reached over 50,000 people. This included collaboration on back-end architecture.
• I facilitated & launched the redesign for the largest security training platform utilized by Cisco in order to ship its products.
• I created the reusable digital hub for Cisco’s career expos & maintained the global design system for each event.
• I initiated user research projects that informed main friction points across Cisco employees’ experiences. Then I led design sessions to implement possible and viable solutions.
• I designed & ran a high school internship project, leading a bi-coastal cohort through an app research and design project solving real-world problems.
Technical Analyst, Credit Suisse
JUL 2016 - OCT 2018
• I designed, developed & launched the IT self-service portal used by all 40,000 employees.
• I created graphics & animated videos to increase end user education & decrease customer support calls.
• I facilitated beta testing, pilots & user feedback for all new technology launches.
• I contributed to agile product development for a risk platform utilized by our business users.
• I collaborated with product owners, business stakeholders & the development team to design & deliver the user interface & underlying logic.
• I ran usability tests to determine key blockers & where to prioritize team resources.
• I wrote user requirements & worked with the product owner to maintain the backlog based on our priorities, resources, time & scope.
• I created graphics & animated videos to increase end user education & decrease customer support calls.
• I facilitated beta testing, pilots & user feedback for all new technology launches.
• I contributed to agile product development for a risk platform utilized by our business users.
• I collaborated with product owners, business stakeholders & the development team to design & deliver the user interface & underlying logic.
• I ran usability tests to determine key blockers & where to prioritize team resources.
• I wrote user requirements & worked with the product owner to maintain the backlog based on our priorities, resources, time & scope.
Education
North Carolina State University, B.S. Business: Finance
MAGNA CUM LAUDE
AUG 2012 - MAY 2016
Studied a holistic view of the business and product lifecycle, including economics, accounting, market segmentation, reporting, and psychology. Created a capstone case study for Herman Miller, a leader in workplace ergonomics and probably the chair you're sitting on.
University of YouTube ;), UX/UI Design, Photography & Videography
JUL 2016 - FOREVER
I pride myself on being a self-taught designer and creative, allowing me to obtain design roles and run a side-hustle photography business. I'm a big believer in accessible education and don't think you necessarily need to take out another loan to succeed. Sitting at the intersection of design & technology, UX/UI design is an ever-evolving field. I am consistently learning and progressing through books, online courses, articles, case studies, and of course, YouTube :). My background coupled with my hunger to learn and grow adds the value of diverse experiences and a more holistic take on product design.